I have install ost on my localhost system using WAMP server. All function working correctly. But how can send email to client using my gmail account. after clicking on view ticket status-send access link-"Access link is send to your email account" this message is displayed but message is not actually send to user account. What changes should I made..please help me.(Please note that I am running this system on Local host).Thank You.
Does your system have a real world IP address and/or have a domain name (or hostname)? If not then you can't really make the links in the emails work.You need to make sure that PHP is properly configured to send email for Windows (see PHP docs). You would either need to hardcode your gmail credentials into your PHP.ini or setup osticket's email to use your gmail credentials. see: http://osticket.com/wiki/Email_Settings
Thank you for reply ntozier. My system doesn't have any real world domain name. But is there any possibilities to send emails from Local host if yes than what is that....I have made some changes in PHP.ini file but i failed to send mails....is there any option so that I can fully run this system on Local host.
Yes you could run this system on local host... but if people cannot get to it (no real world ip, domain, or hostname) I'm not real sure what the point would be. You would need to configure PHP to use your email server, or setup your own email server.
is there any idea to setup email server for ost.?
or How can I send mail using my Gmail account.
Did you bother reading the link I provided you with?see: http://osticket.com/wiki/Email_SettingsThere is a section there specifically about gmail.
