Outbound email stopped working

genepool

Hi,I have OsTicket 1.8 git installed on Ubuntu Server 12.10 and outbound email (to the user, staff and system admin) for new tickets and updates suddenly stopped working. If I use the email diagnostic tool I am able to send emails fine. I only have one email address setup in Staff Panel->Emails->Emails with SMTP and no authentication. I have checked in settings->alerts and notices and everything is enabled. I also checked in Settings->Autoresponder Settings and everything is enabled. Finally I checked the Emails->Emails that the address did not have Auto-Response disabled. I tried restarting Apache and MySQL but the problem persists. Details:System: Ubuntu 12.10 LTS Linux support 3.8.0-35-generic #52~precise1-Ubuntu SMPPHP: 5.3.10-1ubuntu3.11 with Suhosin-Patch (cli) (built: Apr 4 2014 01)MySQL: 5.5.35Apache: Apache/2.2.22 (Ubuntu)Not sure what relevant logs to post. But I did see this in the Apache2 error.log:PHP Warning: Module 'imap' already loaded in Unknown on line 0 Apache/2.2.22 (Ubuntu) PHP/5.3.10-1ubuntu3.10 with Suhosin-Patch configured -- resuming normal operations

ntozier

1.8 git really isn't a valid version number, please update to 1.8.1.2. There was a bug in 1.8.1 and 1.8.1.1 that prevented new ticket alerts from being sent properly.