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Hi ,I am using OS Ticket for a small internal Helpdesk and have decided recently to use for another function.We need to review certain log files. I am emailing them from serversA ticket is created.We review the log , close the ticket with message reviewed.However - I have searched forums and cant seem to find out how we can extract the logs in their current format to a Folder on server. I have a need to call on the files again .Any ideas apreciated. Will stay searching and post soln here if exists.Cheers!