Just a simple things though - how do I add other sources for New Ticket created by staff?I'm thinking of adding Twitter/Facebook/Instagram so other staff seeing the ticket automatically knew where to refer if necessaryblankp/s: currently I'm using Internal Notes function but adding the sources would be a big help

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2 years later

Hi, can you please help me to locate such files?  I tried but without any progress.

This thread is from Feb 2014 and about 1.8.xOh evil necromancer please do not zombie threads.Please start your own thread.Killing zombie with a head shot.

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