Hi alleach time a ticket is created, I get (as the admin), an email with a 'new ticket' alert--how can I disable this?
Admin panel -> Settings -> Alerts & Notices -> New Ticket AlertAnd shut it off.
hi,when i deleted ticket, after some days it was recreated as RE: New ticket alert. How can i solved it? I dont want it recreated. Version osticket: 1.10
@pri this does not appear to have anything in common with the original thread from 2014 for v1.8. Please do not be a necromancer. If you have an issue please start your own thread.killing zombie thread with a head shot.