Hello I'm trying to create a custom list for an osTicket install for my computer repair customers. I want to have a list that displays Operating systems (Windows, Mac, Linux) and that selection chooses another list for version info (Windows 7 Home Premium, Windows 7 Ultimate, etc.). To be honest I'm not sure where to start with this. I'm guessing I'll have to use a case statement for the initial drop down box, then match the case with the list id in the database, but I'm a little aprehensive of editing the php files.Has anyone done anything like this yet? Any help would be appreciated.

If it's possible it would be nice to have osTicket place a second drop down based on the OS selected, then if Other is selected in the second list, display a text box where a user can enter text.just a thought.

6 years later

@cartmega please do not be a necromancer.

This thread is 7 years old.
Killing zombie thread with a headshot.

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