This should be an easy feature to set up, and I'm sure we're not the only ones who can use this.Currently, there's no way to show which ticket is assigned to what person, except by opening the ticket. This can quickly get very tedious if you need to verify the status of all the assigned tickets.I might be able to supply the code necessary to do this at a later date, but I haven't spelunked the code enough so far.

Try my fileshttps://github.com/Solonoid/OSticket-add_column_to_staff_ticket_view

there's also a mod to assign tickets from the ticket view somwhere

a year later

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