Hi,
I did a clean install of 1.8 through softalicious. When I go to the site: http://betterwork.com/internal-helpdesk it forces me to download the php file. Same thing with /scp
I checked my php settings and they are correct for this version: http://betterwork.com/internal-helpdesk/phpinfo.htm
I'm hosting with Funio. Any thoughts?
Thanks,
Jim
Your files are not being parsed by PHP before being sent to the webpage viewer.This could be because you have a custom .htaccess installed. (you might want to check and see)The phpinfo link you provided displays info for php version 5.3.3-7. Yet when I go to your support page I get prompted with "application/x-httpd-php54" which would indicate to me that its php 5.4 that is being called. This would point to a webserver configuration issue.This does not appear to be a problem with osTicket and appears to be a server or host problem or your setup. You should contact your hosting provider. You could also try installing osTicket 1.8.0.1 manually instead of using a third part installer (softalicious).
Thanks for that! I'll double check with the hosting.
Happy New Year!
Happy New Year!(I'm not sure that I will get a chance to check the forums for the next few days, but please feel free to PM me and let me know how you made out on this.)
