Sometimes we get tickets in languages other than English. To assist with this, I have added a translation widget to the back-end for the staff. Thanks to (FreeTranslation.com) for the neat widget.
In include/staff/viewticket.inc.php
before the very last tag add this code...
<div id="Translate" class="tabbertab" align="left">
<h2>Translate</h2>
<center><script src="http://www.freetranslation.com/text-translator/?width=450"></script></center>
</div>
</div>
This will add a tab to the bottom of the viewticket page that says "Translate". Staff can click the tab and paste in the foreign text for translation.
I think it would be neat if there were a button on each message that will automagically paste the contents of the message to the translation box. I'll work on that next.
