Keeps wanting Admin login: Page 5

Keeps wanting Admin login

voodoobamboo

It seems ETicket has had the same issue with this... Not a surprise as it was born from OSTicket.

Turns out this may be the issue and answer.....

"Turned out to be a php config issue on my server.

session.save_path wasn't set.

And the session.save_path didn't actually exist."

Any thoughts?

4ice

You could try adding a .htaccess file to the root with
php_value session.save_path /absolute/path/to/a/dir
Where dir is a new folder and if I'm not mistaking this folder should be writable.

This is something I posted in this thread before (a few weeks ago, see page 4), but I don't know if you tried it.

osajus

Same Problem

Same problem here. Also using godaddy. I tried the suggestion of the .htaccess file and it throws a 500 error. Any further suggestions?

osajus

Seemed to be my connection. Tried it on a different computer and it works fine. No proxy running on either.

Igorokk

Last Page

World of Warcraft has been last game i have really enjoyed and havent found any game after that worth to continue for more than 1h. Especially with console games where my PS3 has been working as blu ray player 99 of the time.

Fallout 3PC is something else thought. It got all the basics right and really only thing it would need is longer story, larger area and more stuff. Ending is a bit iritating if you dont know whats waiting for you...

8.5/10

marcuspretium

Keeps asking for Admin login - 1.6 RC5

Sounds like a session issue. You might want to check session path in php.ini and make sure it is set to a valid directory. You installed RC4, right?

Having the same problem with 1.6 RC5. Hosted by www.daily.co.uk(www.daily.co.uk). Uses phpmyadmin2.11.9.2, MySql5.0.67.

trying to change settings via the admin control panel. Occassionally new settings are saved but most times you try and save new settings you get taken back to the admin login screen.

Can U help ?

Regards,

Mark Price

kayla

Try this:
File: /upload/scp/login.php
Replace:
<USERMENTION username="header">@header</USERMENTION>("Location: $dest");
require('index.php'); //Just incase header is messed up.
exit;
With:
header('Location: http://www.yoursite.com/directory/upload/scp/tickets.php');
exit();
Replace 'http://www.yoursite.com/directory/' with your link information.
Clear everything before trying to login, cookies, sessions, etc. Let us know if it errors or if it works.

I am currently having problems with this on our support ticket system. I just tried this suggestion by Corey and my login.php script in the scp directory has messed up. It either loads view.php or has a blank screen. I didn't save a copy of the old login.php file anywhere. anyone have any suggestion? : ,

LPervak

Goddamn thing's driving me mad!

I've tried 2 different servers (two computers with static IPs) - and still having trouble with login promts.

I've tried to modify some files which were mentioned here. Nothing's happening...(((

I can only surf inside of staff and admin pannels at the servers browser. When I try to surf at other PC - it fails.

But, if there are people, who aren't disturbed by this problem - there must be a solvation. Maybe, it would be usful to view some (or all) server settings? Maybe some php functions are/aren't enabled/disabled?

There must be a cure for this sickness!

LPervak

Well, I've fixed it so far.

I've found 2 files, which were with a wrong things. That were login.php and logout.php in scp folder.

My "wrong" files were modified for translation into russian language. All I had to do is to replace my "wrong" files with the same files from original ZIP-osticket archive.

Well, it worked. BUT only on latest XAMPP-server (yes, I'm lazy).

The same ost-edition (with my replacements) didn't worked on Apache 2.0.x, PHP 5.x, and MySQL 5.1.

doubleatheman

ugh.... I opened a 9 page can of worms... :

I just got ipage.com (unix) hosting 3 days ago...

MySQL Version

5.0.83

PHP Version

5.2.5

I just downloaded the latest version osticket from your site this morning.

Whenever I try to login I get: Authentication Required

I tried several of the other suggestions here, but the only one that changed anything was:

Solution:

line 53 in scp\login.php, comment out @[deleted]("Location: $dest"); and try again.

// <USERMENTION username="header">@header</USERMENTION>("Location: $dest");

With this I get to atleast the main page, but if i go anywhere else i get wacked with the login again.

header('Location: http://www.yoursite.com/directory/upload/scp/tickets.php');

exit();

This did nothing but give me a "page not published" screen, like the tickets.php file does not exist.

This is all at:

http://webacsa.com/osticket/scp(http://webacsa.com/osticket/scp)

password: admin

The original login.php file was re uploaded after all of my changes I made. So its fresh out of the box like I got it now.

(I'm assuming its safe to post the login info to something that does not work atim) (also the login password is temporarily admin (I modified the md5 password key in my process of troubleshooting this)

I have my php info available to pm if you need it.

I installed phpbb3, and wordpress on this same server/host today and had no problems...

Although I am having a similar login issue with net2ftp... I wonder if they are remotely related...

I also have full access to my php.ini and .htaccess files on this webhost.

Thanks so much for any of your time folks!

gavbond

My Goodness - My Oh My !!!

9 pages later I get to the end of this thread...

4ice & Corey were on the money.

(The 500 error may be a syntax issue in .htaccess)

See the thread at

http://www.osticket.com/forums/showthread.php?t=1386&page=2(http://www.osticket.com/forums/showthread.php?t=1386&page=2)

I had all the problems you guys have mentioned & It works for me.

My Hosting Tech Support Fella nutted it out.

(Before I saw 4ice & Coreys posts)

Good Luck.

Go to http://www.osticket.com/forums/showthread.php?t=1386&page=2(http://www.osticket.com/forums/showthread.php?t=1386&page=2)

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