Keeps wanting Admin login: Page 4

Keeps wanting Admin login

Corey

Nevermind.. I thought you we're on a windows server. Well maybe that will help people who are having problems on window servers.

Any possible chance of moving from godaddy?

voodoobamboo

I been thinking about it since I can't use Imap with them either which is a drag. I just REALLY hate changing hosts. So many crap ones out there. I was looking at a few....

Corey

Check your PMs.

voodoobamboo

Ok solution to this problem has been found....

Signup with the host www.hostgator.com(www.hostgator.com)

I am moving from GoDaddy today. HostGator even has OSTicket as a addon install from their control pannel!!!! :-)

So This will fix the issue. Thanks for all the help!

4ice

HostGator even has OSTicket as a addon install from their control pannel

Just be sure, pleasy verify that this is an up to date version and not something like version 1.3.

I hope you are indeed able to run osTicket fine on the new server. It's about time

voodoobamboo

Just wanted to update eveone. Ok we made the move from Godaddy to HostGator and guess what.... No more login issues! Works like a charm now.

VERY HAPPY!

So if your having issues I have one word for you.... HostGator.

voodoobamboo

LMAO Ok I give up.... It just happen again!!!!!!!

Now I know its the code and not the hosts. There is something really wrong with the code someplace.

Corey

If it was a code problem, which I'm not saying it's not, then every one would get this issue. I have never had this problem.

bluetoof had this problem, and it was his host. He contacted them, and they fixed it.

I'm gonna send you login details to a host I'm gonna set up for you. I want you to install it like you did on GoDaddy and HostGator. This will tell us if it's a problem with your hosts, or maybe even a browser problem on your side.

voodoobamboo

We have also installed 1.3 now to see if that works any better. Will report back.

4ice

Uhm, not to make it worse for you.... But 1.3 is known as a unstable version with lots of security leaks, bugs. etc. (I wish I could say this to someone who has no problem with RC4 :))

Anyway using 1.3 is not a good idea.

Further more I agree with Corey. The problems with RC4, can be a bug in the code, but that's still not 100% for sure. There are also people who have no problems with it.

voodoobamboo

damn figures, lol. I am not much of a coder but it just seems like this would be an easy problem to find. I mean this system does not look huge or anything... Don't flame me! Remember I said I am not much of a coder! lol ;-)

This is just driving me nuts and there is really nothing more I can do outside of moving to ETicket. I found that on Google and they seem to be a break off from OSTicket. I tried it and it works perfectly however its not as easy to mod the looks of it though as OSTicket.

peter

Don't know why the system singled you out. I am also interested in finding out what is causing the issue but I will need access to your installation. PM or IM me when you get a minute.

voodoobamboo

Just sent you a IM.

voodoobamboo

lol now its working again. I tell ya this thing has a mind of its own. :-)

voodoobamboo

Ok its doing it again if you want to catch it.

odatsme

Worked for me!

Try this:
File: /upload/scp/login.php
Replace:
<USERMENTION username="header">@header</USERMENTION>("Location: $dest");
require('index.php'); //Just incase header is messed up.
exit;
With:
header('Location: http://www.yoursite.com/directory/upload/scp/tickets.php');
exit();
Replace 'http://www.yoursite.com/directory/' with your link information.
Clear everything before trying to login, cookies, sessions, etc. Let us know if it errors or if it works.

Awesome... worked great on my windows box! Thanks!

voodoobamboo

Is there a way I can just make it leave me logged in all the time.... I need to do something... Now I have some tickets I can not even answer cause it keeps going back to that login :

nexgen

voodoobamboo you can try a temporary solution from here:

http://www.osticket.com/forums/showthread.php?p=2504(http://www.osticket.com/forums/showthread.php?p=2504)

Warning: This might raise security issues so make those modification at your own risk.

Hitman007

Many sites in PHP have errors. since the upgrade to Mysql 5.0.45 or PHP 5.2.5.

The tickets no has problems for session.save_path? and the path is Okay. :

voodoobamboo

Yeah I had to move to ETicket. Its harder to mod but so far no bugs.

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