anyone running into an issue where internal messages are not delivered to other dept mgrs (though I have the setting checked)?

Screen shot 2011-04-01 at 10.14 AM.jpg

anyone running into an issue where internal messages are not delivered to other dept mgrs (though I have the setting checked)?

Ideas anyone? Not only are internal notes not notified to other dept mgrs, but when we send a new message back to users the other dept mgrs don't receive a notification either. :(

Please advise, thanks!

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