I have a 'fork' of Os-Ticket that addresses some popular issues I have noticed browsing the mods section.

Time keeping, scheduling/calendaring (via Ical compliant messages tested with exchange/iphones should work with any ICal compliant calendar some tweaks may be needed), Real time status updates, backend UI updates. Open->Closed->Ready to Bill->Billed workflow. Work order generation to .pdf format (some information hard coded, but easy enough to modify). Ability to assign tickets to customers on the backend, as well as add/update/edit customer information. Two 'technician' assignments to a ticket. There are probably somethings I am forgetting.

There is no install of this, but if anyone with a little knowledge of php/mysql etc would like I wouldn't mind dumping the new table structures and supplying the source code.

post it to taste.

Link

http://174.78.203.209/copy_of_crm/upload/scp(http://174.78.203.209/copy_of_crm/upload/scp)

Administrator

Admin

I have a few things to clean up and I will post the source, db if there is a response.

-Thanks.

user and password invalid. may need to mod to prevent changing.

It would take a real character to do that, but I wouldn't put it past someone. However I just checked and I think you typo'd.

administrator

admin

Thank you, I am able to get in now. So how do we get a copy of this version. Lots of nice features.

I would love to get a dump of the code

Please provide a download of the code and a dump of the new SQL structure. This great :-) :)

I too would be interested in this.

4 days later

Seems interesting, I'd like to take a look as well. Any chance of an installer or a way to upgrade an existing installation? :)

http://174.78.203.209/copy_of_crm/upload/scp(http://174.78.203.209/copy_of_crm/upload/scp)

Administrator

Admin

I have a few things to clean up and I will post the source, db if there is a response.

-Thanks.

Is not responding these link.

Letme know went is up.

Thanks

4 months later

Files

If you are interested in this send me a PM. The .zip is too big to upload to a forum post.

4 days later

pm sent would like to have a look

pm sent

pm sent i always like to test things

pm sent

Hi i like to made a test ,

Thanks

4 months later

Can someone send me the files

Can someone send me the files to try this?

no responce

there has been no responce from the first posting user

a year later

Did anyone get a copy of the ZIP from the first poster? I'd love to ge ta copy of the Multi- assignment portion of this fork.

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