hi I use 1.6 st and I cant find

with line this is it??

I try use this mod bud in my open ticket I see all open Ticket and on My closed ticket I see 0 ticket

no still in english

It might be wise to point out that this is a user level mod, in that, it's for the individual tech to see their open and closed tickets, and not from a management perspective to see who has open and closed tickets. I first thought that it was the later (which is functionality that I need), however, the benefit of putting this in there makes it such that my techs can see their current open and closed tickets which is also functionality I need., Good find.

yes this is very very good

in 1.6 st is

after this:

<a href="tickets.php?status=assigned"><img src="images/refresh.gif" alt="Refresh" border=0></a>

add:

Start Mod by Ozkr

My closed and open tickets

<a href="tickets.php?status=assignedopen"> <img src="images/my_open_btn.gif" alt="My Open Tickets" border=0></a>

<a href="tickets.php?status=assignedclosed"> <img src="images/my_closed_btn.gif" alt="My Closed Tickets" border=0></a>

End Mod by Ozkr

My closed tickets

Hi,ozkr.May i know why i can't find this line ?

:(

what you need is something like this:

http://img442.imageshack.us/i/estadisticas.png(http://img442.imageshack.us/i/estadisticas.png)

That *would* be handy.

Can I had my_open_btn.gif my_closed_btn.gif

Hi ozkr,

Do you have English version? Thank you for your help.

norb, do you have this mod working? I sucked here: "I try use this mod but in my open ticket I see all open Ticket and on My closed ticket I see 0 ticket " I run 1.6 ST. I would be gratefull for any help.

Yes it is working if your system had heavy modify code.

1) http://www.openscriptsolution.com(http://www.openscriptsolution.com)

2) Search code "unassigned"...This is that's why you had "0"

After you plug and play with code then this code is easy and simple and work like a champ!

My Closed tickets is not work any more

Help

After I put the code Assign to from

http://sudobash.net/?p=158(http://sudobash.net/?p=158)

Then My Closed tickets is not work any more. Please help

Thank you

Just for thought...

instead of implementing this MOD, i have cross checked the search function to located the number of closed tickets & created tickets from specific staff.. and i guess it worked for me.. (so i guess.. no need to implement this mod)

I just have used email address of staff in search function

(Please correct me if i am wrong in understanding this MOD :)

Thank you ozkr

It works.