Hi leep,
Try editing the osTicket file include/class.nav.php.
In the function at the top of this file StaffNav add the new tab you want to be displayed.
The result should look something like:
function StaffNav($pagetype='staff'){
global $thisuser;
$this->ptype=$pagetype;
$tabs=array();
if($thisuser->isAdmin() && strcasecmp($pagetype,'admin')==0) {
$tabs=array('desc'=>'Dashboard','href'=>'admin.php?t=dashboard','title'=>'Admin Dashboard');
$tabs=array('desc'=>'Settings','href'=>'admin.php?t=settings','title'=>'System Settings');
$tabs=array('desc'=>'Emails','href'=>'admin.php?t=email','title'=>'Email Settings');
$tabs=array('desc'=>'Help Topics','href'=>'admin.php?t=topics','title'=>'Help Topics');
$tabs=array('desc'=>'Staff','href'=>'admin.php?t=staff','title'=>'Staff Members');
$tabs=array('desc'=>'Departments','href'=>'admin.php?t=depts','title'=>'Departments');
}else {
$tabs=array('desc'=>'Tickets','href'=>'tickets.php','title'=>'Ticket Queue');
if($thisuser && $thisuser->canManageKb()){
$tabs=array('desc'=>'Knowledge Base','href'=>'kb.php','title'=>'Knowledge Base: Premade');
}
$tabs=array('desc'=>'Client FAQ','href'=>'../faq.php" target="_blank','title'=>'Client side - Frequently Asked Questions');
$tabs=array('desc'=>'Directory','href'=>'directory.php','title'=>'Staff Directory');
$tabs=array('desc'=>'My Account','href'=>'profile.php','title'=>'My Profile');
$tabs=array('desc'=>'FAQs','href'=>'faq_admin.php','title'=>'Frequently Asked Questions');
}
$this->tabs=$tabs;
}
The example above will open the client side faq page in a new window (or tab in Firefox). To have it open in the same window, remove " target="_blank.
IE:
$tabs=array('desc'=>'Client FAQ','href'=>'../faq.php','title'=>'Client side - Frequently Asked Questions');
Regards,
Tim.
