Approval for what?
Anyway here you go:
<?php
if(!defined('OSTCLIENTINC')) die('Kwaheri rafiki!'); //Say bye to our friend..
$info=($_POST && $errors)?Format:($_POST)(); //on error...use the post data
?>
<div>
<?if($errors) {?>
<p align="center" id="errormessage"><?=$errors?></p>
<?}elseif($msg) {?>
<p align="center" id="infomessage"><?=$msg?></p>
<?}elseif($warn) {?>
<p id="warnmessage"><?=$warn?></p>
<?}?>
</div>
<div>Vennligst fyll inn feltene så godt som mulig.</div><br>
<form action="open.php" method="POST" enctype="multipart/form-data">
<table align="left" cellpadding=2 cellspacing=1 width="90%">
<tr>
<th width="20%">Fullt Navn:</th>
<td>
<?if ($thisclient && ($name=$thisclient->getName())) {
?>
<input type="hidden" name="name" value="<?=$name?>"><?=$name?>
<?}else {?>
<input type="text" name="name" size="25" value="<?=$info?>">
<?}?>
<font class="error">* <?=$errors?></font>
</td>
</tr>
<tr>
<th nowrap >Email Addresse:</th>
<td>
<?if ($thisclient && ($email=$thisclient->getEmail())) {
?>
<input type="hidden" name="email" size="25" value="<?=$email?>"><?=$email?>
<?}else {?>
<input type="text" name="email" size="25" value="<?=$info?>">
<?}?>
<font class="error">* <?=$errors?></font>
</td>
</tr>
<tr>
<td>Telefon:</td>
<td><input type="text" name="phone" size="25" value="<?=$info?>">
Ext <input type="text" name="phone_ext" size="6" value="<?=$info?>">
<font class="error"> <?=$errors?></font></td>
</tr>
<tr height=2px><td align="left" colspan=2 > </td</tr>
<tr>
<th width="20%">Serienummer:</th>
<td>
<?if ($thisclient && ($name=$thisclient->getSerienummer())) {
?>
<input type="hidden" name="serienummer" value="<?=$serienummer?>"><?=$serienummer?>
<?}else {?>
<input type="text" name="serienummer" size="25" value="<?=$info?>">
<?}?>
<font class="error"> <?=$errors?></font>
</td>
</tr>
<tr>
<th width="20%">Klasse:</th>
<td>
<?if ($thisclient && ($name=$thisclient->getKlasse())) {
?>
<input type="hidden" name="klasse" value="<?=$klasse?>"><?=$klasse?>
<?}else {?>
<input type="text" name="klasse" size="25" value="<?=$info?>">
<?}?>
<font class="error"> <?=$errors?></font>
</td>
</tr>
<tr>
<th>Kategori:</th>
<td>
<select name="topicId">
<option value="" selected >Velg en</option>
<?
$services= db_query('SELECT topic_id,topic FROM '.TOPIC_TABLE.' WHERE isactive=1 ORDER BY topic');
while (list($topicId,$topic) = db_fetch_row($services)){
$selected = ($info==$topicId)?'selected':''; ?>
<option value="<?=$topicId?>"<?=$selected?>><?=$topic?></option>
<?
}?>
</td>
</tr>
<tr>
<th>Emne:</th>
<td>
<input type="text" name="subject" size="35" value="<?=$info?>">
<font class="error">* <?=$errors?></font>
</td>
</tr>
<tr>
<th valign="top">Melding:</th>
<td>
<? if($errors) {?> <font class="error"><b> <?=$errors?></b></font><br/><?}?>
<textarea name="message" cols="35" rows="8" wrap="soft" style="width%"><?=$info?></textarea></td>
</tr>
<?
if($cfg->allowPriorityChange() ) {
$sql='SELECT priority_id,priority_desc FROM '.TICKET_PRIORITY_TABLE.' WHERE ispublic=1 ORDER BY priority_urgency DESC';
if(($priorities=db_query($sql)) && db_num_rows($priorities)){ ?>
<tr>
<td>Prioritet:</td>
<td>
<select name="pri">
<?
$info=$info?$info:$cfg->getDefaultPriorityId(); //use system's default priority.
while($row=db_fetch_array($priorities)){ ?>
<option value="<?=$row?>" <?=$info==$row?'selected':''?> ><?=$row?></option>
<?}?>
</select>
</td>
</tr>
<? }
}?>
<?if(($cfg->allowOnlineAttachments() && !$cfg->allowAttachmentsOnlogin())
|| ($cfg->allowAttachmentsOnlogin() && ($thisclient && $thisclient->isValid()))){
?>
<tr>
<th>Vedlegg:</th>
<td>
<input type="file" name="attachment"><font class="error"> <?=$errors?></font>
</td>
</tr>
<?}?>
<tr height=2px><td align="left" colspan=2 > </td</tr>
<tr>
<td></td>
<td>
<input class="button" type="submit" name="submit_x" value="Send henvendelse">
<input class="button" type="reset" value="Reset">
<input class="button" type="button" name="cancel" value="Avbryt" onClick='window.location.href="index.php"'>
</td>
</tr>
</table>
</form>
