raulb: thanks for bringing this to my attention, you are tottally right... the index.php file from osTicket should be like this:
<?php
/*********************************************************************
index.php
Helpdesk landing page. Please customize it to fit your needs.
Peter Rotich <peter@osticket.com>
Copyright (c) 2006,2007,2008 osTicket
http://www.osticket.com
Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.
vim: expandtab sw=4 ts=4 sts=4:
$Id: $
**********************************************************************/
require('client.inc.php');
require(CLIENTINC_DIR.'header.inc.php');
// we need to include the theme's main.inc.php file which displays the right info
require(CLIENTINC_DIR.'main.inc.php');
?>
<div>
<p>Welcome to the support center.</p>
<p>In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.</p>
<br>
<div id="index">
<div class="box">
<img src="./images/new_ticket_title.jpg" width="186" height="50" align="left">
<p>Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.</p>
<p><a class="btn" href="open.php">Open New Ticket</a>
</div>
<img id="bar" src="./images/verticalbar.jpg" width="21" height="266" alt="|">
<div class="box">
<img src="./images/ticket_status_title.jpg" width="186" height="50" align="right">
<p>Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.</p>
<form action="view.php" method="post">
<fieldset>
<label>Email:</label>
<input type="text" name="lemail">
</fieldset>
<fieldset>
<label>Ticket#:</label>
<input type="text" name="lticket">
</fieldset>
<br>
<input type="submit" class="btn" value="Check Status">
</form>
</div>
</div>
<div style="clear"></div>
</div>
<?require(CLIENTINC_DIR.'footer.inc.php'); ?>
In theory you only need to include the main.inc.php from the theme before the commented html as you can see. Let me know how it goes.
