apyash
500 error is generic. You need to look at all possible logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.
Cheers.
Might also want to enable the fileinfo PHP extension.
Resolved, Thanks.
Do you mind sharing what your resolution was here in case someone else encounters the same issue?
