Custom Ticket Status per Department

shonprebble

Hi
Very new to osTicket here, running v1.18.2.
I have 3 different departments set up, and wondering if it's possible to have different status lists for each department? So Department A might have Open or Closed, but Department B has Red, Blue or Green. Is that possible, or is it one global list for all departments? TIA!

KevinTheJedi

shonprebble

It’s global for all departments.

Cheers.

rungrojh

You can work the same way as in the Status section where it can change color like this example.