APCu and 2 installations of osTicket

BrianC

I have 2 copies of osTicket (1.18.2, IIS 10, PHP 8.4.10) installed in separate directories of the same web site. With multiple apps on the same server then the apps could potentially overwrite each others cached data. Google Gemini recommended that I should set apcu.prefix= to a unique string in ost-config.php of each application. However, I don't see an apcu.prefix setting in oost-config.
Is a unique APCu prefix supported by osTicket?

KevinTheJedi

BrianC

That’s a PHP setting; not an osTicket config item. You should modify the code and manually add an ini_set with the target and value you desire.

Cheers.

BrianC

I'm not a PHP developer (VB and C++). To clarify, are you suggesting that I add a line to bootstrap.php?
ini_set('apcu.prefix', 'App1');

KevinTheJedi

BrianC

Yea that would be the best place as that gets called on initialization.

Cheers.

KevinTheJedi

BrianC

If you're using Apache you can simply set PHP INI settings via the .htaccess file per site. This way the changes are persistent across upgrades. If you modify the osTicket code you'll have to re-add the mods each time.

Cheers.