Basically, I need to transfer an OSTicket DB version of 1.5 to a new site that is 1.7.1.
What's the easiest way for me to be able to do this?
I'm thinking the long way is to upgrade the current site/db where it is, then export the sql from the old site, then import it into the new site.
Is that basically what I need to do?
I personally would:
1. create a back up of the current site and db.
2. upgrade it from 1.5 to 1.6ST in place.
3. see if it still works. If it does then continue. If not restore and try again correcting any issues.
4. create a back up of the new site and db.
5. export the db.
6. setup everything that needs to be setup on the new server.
this include empty db, user/pass, webserver etc.
7. restore the back up made in step 4.
8. install the 1.7.x code base, and run the update.
