Im getting an Error 500 when saving a ticket. (osTicket v1.18.2) If I look and the freshly saved ticket there ist no discussion or options shown (screenshot)
Seems like the same error as in this thread: https://forum.osticket.com/d/106748-error-500-when-saving-a-ticket
stocknet
Check your PHP/webserver error logs for any related errors. Also, post a screenshot of Admin Panel > Dashboard > Information.
Cheers.