Hello.
oSTicket version 1.18.1 and 1.18.2 -
Popups like Ticket queue counts or transferring or assigning tickets, etc. are not working. When in Agent Panel and select ticket and try to assign to an agent, page turns Grey, no popup show up. This is happening throught the ticketing system.
below is config of oStickets.
About this osTicket Installation
Server Information
osTicket Version v1.18.1 (0375576) — v1.18.2 is available
Web Server Software Apache
MySQL Version 10.6.20
PHP Version 8.2.27
PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
zip Used for ticket and task exporting
APCu Improves overall performance
Zend Opcache Improves overall performance
PHP Settings
cgi.fix_pathinfo = 0 "1" is recommended if AJAX is not working
date.timezone UTC
Database Information and Usage
Schema i10235271_drmw1 (localhost)
Schema Signature 5fb92bef17f3b603659e024c01cc7a59
Space Used 2026.18 MiB
Space for Attachments 1454.62 MiB
Timezone MST (Interpreted as America/Denver)
