Good afternoon!
I'm experiencing issues with the request processing time in osTicket. When creating, closing, or responding to tickets, it takes approximately 1 minute to complete the action. What could be happening? Below are my VM hardware specifications:
Hardware:
- OS: Linux osticket 5.15.0-131-generic #141-Ubuntu SMP Fri Jan 10 21:18:28 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux
- Distro: Ubuntu 22.04.5 LTS
- Processor: 2 CPU(s) Westmere E56xx/L56xx/X56xx (IBRS update)
- Memory: 8GiB
- Disk: 30GB
Thanks for your help!