When creating a new ticket using the web interface there is a large pause after hitting submit where osTicket is sending out the emails to the team. Is there a way to background the sending of the emails and not wait for them to be sent?

      nate1

      Not at this time but this is something we are implementing in v2.0 (ie. a Mail Queue) so stay tuned!

      Cheers.

        2.0 has been in the works for a while, are you getting close to a release candidate?

          nate1

          Of course it has been a while..it's a monolithic software with so many moving parts. Yes, we are getting closer and closer with each passing moment. We plan to have one 2025 so stay tuned!

          Cheers.

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