osTicket (v1.18.1)
System Default Ticket Queue: Open / Open
My Agent Account Default Ticket Queue: Open / Open
When I browse to scp/ root on my PC, the Open / Open queue is displayed as a result.
However, when I browse to scp/ root on my mobile phone (android, chrome browser), only the Open queue (not Open / Open) is displayed.
Strange, isn't it? Of course, I am logged in on both devices with the same credentials.
What setting, session, or cookie (or whatever) could be causing this? I was using v1.14 before, and in that version, the Open / Open queue was displayed on both devices.
As a workaround, I browse to scp/tickets.php?queue=2 on my mobile device, which explicitly calls the Open / Open queue.