Hello, I have a problem with config remote mailbox, I have tried using my hostname and login email. I am trying to configure authentication but the result only gets stuck in the loading phase, I want to make sure what the problem is. My hostname? Or my domain and subdomain DNS?

Thanks,

    Ahjussi

    You will need to check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

    Cheers.

        5 days later

        Ahjussi

        Check your other logs. That is showing 500 which is generic and means deeper error elsewhere on the server.

        Cheers.

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