Hi,
I have just updated to the latest. Tickets are being recorded via email and piping, however when a client goes to visit the ticket, via the URL in the email https://dsvddgdrr/support/view.php?auth=o1xb2jqaagzeqaaajXpri1OsJyDfPg%3D%3D (NOTE hostname removed).
When loading the page I get a 500 error.
When looking at the error log, i get:
[23-Nov-2024 15:23:12 UTC] PHP Fatal error: Cannot declare class JsonDataParser, because the name is already in use in /home/dbfdbdf/public_html/support/class.json.php on line 23
Any ideas? Admin side works.
See information