fpasinetti

Whoa..you are using PHP 7.4?! That’s not good. If you read the requirements for v1.17.5 it shows PHP 8.0-8.2. Upgrade PHP, reinstall all enabled extensions for PHP, restart the web server, and retest.

Cheers.

5 months later

I'm sorry ...

if I search for a ticket (specifically 263779 which has as its subject the serial of the failed component) and type that code (PS-RD-028UPS-0037) in the search box I am presented with as many as 60 results divided among 4 users (see screenshot) ... if I finally press ENTER the final result is: I am presented with 6 tickets (page 1 of xxxxxx). The ticket I therefore wanted was not displayed.

Thank you

    fpasinetti

    I believe - is a stop word in MySQL. It will break the text at the dashes and look for results that contain each part. So it will search for PS-RD-028UPS-0037 then PS then RD then 028UPS then 0037.

    Cheers.

    Okay, I got it. I search with “x” and click on the icon.
    But it's not very functional ... I hope in a next release ...

    Thanks for the support

      fpasinetti

      What do you mean..? Nothing is changing in next release in this regard. Simply a MySQL limitation.

      Cheers.

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