Hi,
I have not updated osTicket (v1.9.15) for an extremely LONG time - I wondered whether this is a straight forward, or whether its best to go up several iterations?
Kind regards, Jon
jambrose
As the documentation states, you can always do straight upgrade if using 1.6 RC1+. 1.9.x is > 1.6.x so you can upgrade straight to the latest.
Cheers.
