KevinTheJedi So, i mean i want to close the ticket without using UI, update by MySQL query. So, i want to know about some fields related to this. I found to close a ticket need do:
but I don't know the mean of some fields like ost_thread_entry.flags, ost_thread_entry.pid, ost_thread_event.team_id, ost_thread_event.annulled, ost_thread_event.uid.
Thank you!
