OSTICKET It's consuming a lot of memory

mecifrederick

Hello,

The server is getting slow when I use OSTICKET, it is consuming a lot of memory. Has anyone had this happen to them?

/home/intranet/public_html/includes/ost_3/upload/scp/tickets.php intranet 43247 4.2 0.3 787420 115080 ? D 07:22 6:37 /opt/cloudlinux/alt-php74/root/usr/bin/php-cgi

KevinTheJedi

mecifrederick

Is it the database or web server? You need to drill down what exactly is slow to better tackle this.

Cheers.

mecifrederick

Thank you very much @KevinTheJedi,

It is the web server, when you try to create a ticket or manage it, the consumption increases

KevinTheJedi

mecifrederick

What I meant by that is what service is taking up the resources? Can you run TOP command or something and see what specific service is taking up the resources?

Cheers.