I am having an issue where emails are being sent when responses are made to tickets despite the fact that those options are set to "disabled". All other emails/alerts appear to be properly disabled, but new messages/responses are being sent via email.
Am I overlooking a setting somewhere?

Admin Panel > Tickets > Auto Responder:

Admin Panel > Tickets > Alerts and Notices:

Admin Panel > Agents > Department:

      GamingSanctum

      Replies are always sent regardless unless you set the Reply-To option (above the Response box) to Do Not Email Reply.

      Cheers.

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