Hi everyone, I must disable the default module "contact information" because i don't want the view, in this position, of these two forms:
How can i do this? I can't disable even the fields.
Thank you!
ssitn
You can’t. User information is required to create tickets. There is no way to change this behavior. The user has to supply a name and email at the very minimum.
Cheers.
But if i want an anonymous ticket?
Use fake emails then. osTicket has always required an email to register tickets as that’s the unique identifier for users and agents.
