Filter problem

ramy-cs85

Hello dears,
I wanted to add filter to deny receiving tickets from any one not using company E-mails
the rules as attached in photo the action reject ticket ,but unfortunately it blocks all e-mails even form the selected domain when trying to create a ticket from home page , any help please?

KevinTheJedi

ramy-cs85

Simply change it to Match All and retest.

Cheers.

ramy-cs85

KevinTheJedi thank you very much it worked like a charm , I didn't imagine that because as I understand match any allow the rule if any of it's criteria met and allow all to allow which matches all criteria not one of them as match any. anyway you saved my day thank you very much.