Hello dears,
I wanted to add filter to deny receiving tickets from any one not using company E-mails
the rules as attached in photo the action reject ticket ,but unfortunately it blocks all e-mails even form the selected domain when trying to create a ticket from home page , any help please?
![](https://forum.osticket.com/assets/files/2024-07-24/1721829813-906747-ostickets-filter-problem.jpg)