Installation Issues

AugustanOnus

In attempting to do the installation, everything went smoothly until attempting to leave the installer and proceed to the login page. It returned the following error: . I'm running Apache, PHP, and mySQL on MacOS. I thought it could be the URL rewriting, but I have that module enabled, and the directory permissions to allow all. This is from my server's error logs: . Thanks for your patience: I'm still learning.

KevinTheJedi

AugustanOnus

You need to check all logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors. If those errors above are truly related to when you visit the page then you have deeper issues. Segmentation fault means Apache is crashing and you need to look into that outside of osTicket.

Cheers.