Change ticket opening progress text message

Matreco

Dear friends,

Could you please tell me where I can change the ticket opening message?

I searched the archives and the database but I couldn't find it.

Thank you very much,

KevinTheJedi

You’ll have to modify the codebase. When modifying the codebase you are always on your own as you are deviating from core. You will proceed at your own risk. Good luck!

P.S. You have a language pack installed so you should search for the English version; not the translated version 😉

Cheers.

Matreco

Thanks a lot