WhatsApp and Instagram messages in TicketOS

magister2k

Hey dear ones,

There are currently options for processing incoming and outgoing WhatsApp and Instagram messages via the Ticket OS.

I would like to thank you in advance for your support

Best regards
Maurice

KevinTheJedi

osTicket can create Tickets from the Client Portal/Agent Panel, from Emails (fetching and local/remote piping), and from API (XML, JSON, and Email). If WhatsApp allows for API calls or sending/receiving emails then yes, otherwise no.

Cheers.