I would like to make it so that the user who opened the ticket can see the operator who is handling the request. where I have marked in red I would like to see the name of the operator
LucaPasinetti
You must modify the codebase. You are always on your own when modifying the codebase as you are deviating from core. You will proceed at your own risk. Good luck!
Cheers.
Could you help me to modify the codebase?
We do not offer customization services. All we have is GitHub, feature/functionality Documentation, and the Forum. Other than that you are simply on your own like everyone else.
Cheers