Hi,
I created a new system and I am an agent on the system will all access and all permissions. My post reply and post internal note tabs are not working. There is no option to write a post or to select a canned response.
Is there something I can try or somewhere I might have done something wrong when creating the system?
kaylaventer
Check all possible logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.
Cheers.
