I have changed the following statement to show my company name and specific role based dashbaord but the changes did not take place. By the way, the file is located here:
include/staff/header.inc.php.

Before
$title = ($ost && ($title=$ost->getPageTitle()))
? $title : ('osTicket :: '.__('Staff Control Panel'));

After
$title = ($ost && ($title=$ost->getPageTitle()))
? $title : ('My Company :: '.__('Staff Control Panel'));

What is wrong here?

  • KevinTheJedi replied to this.
  • kevinpeterson24

    Simply search the codebase for that string; GitHub has a great search tool. A helpful tip is encapsulating the search term with double quotes ensures exact matches.

    Cheers.

    kevinpeterson24

    You are modifying the codebase which means you are deviating from core and we can no longer assist. You are always on your own when modifying the code and will be proceeding at your own risk.

    Cheers.

      KevinTheJedi Hello, I do not want to modify the codebase. I just want to show the name of my organization on the borwser tab. How can I do it? I do not know coding. I have searched on Google regarding this issue and found that some has been able to show the title on the tab. Could you please how I can do it?

        kevinpeterson24

        To set you company name go to Admin Panel > Settings > Company. To update any page names go to Admin Panel > Manage > Pages. To update your helpdesk name go to Admin Panel > Settings > System.

        Cheers.

          KevinTheJedi Hello, I have followed your instructions and chaged the name. But still the changes are not reflecting. I have also tried from the incognito browsing mode on Google Chrome, but did not see the changes. It is still showing the osTicket :: Admin Control Panel instead of MyCompany :: Admin Control Panel.

            KevinTheJedi You're awesome. Your tips have worked. I have been able to findout the codebase, and the changes are successfully being shown on the tab based on user roles. Thank you very much!

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