M365 OAUTH setup error

Norrcomm

Just finishing setting up OAUTH and at the very end when I click on finish, I get this error that url is not found oun my server

https://heldesk.mdomain.com:8843/api/auth/oauth2?code=0.ASkAgIXvPSOi6kyCOYuj-jvEYpPSal0mCrhHqS1hTw6wqCf5AP0.AgABAAIAAADnfolhJpSnRYB1SVj-Hgd8AgDs_wUA9P_0cYEg_HNoEvjxmdkYCU6rHYu3uAeGFS-KT5aSh8XsKvpNbrgTSSFJtSfXewibrfzxyX5ZKpzQgtlEHQjc6xEJKoPBWLRIpdd-zVFKFki8LgovD6Mbhbc5GGwEO32JrrYjmC8TgkIt7EZ-qePiP3ZJdowBx2n7yyMGRqYnr9mailinMmWiZHXhPkTeJ4MazKEQwPsEtFOj9MXJzOaNO3rS6uXpYb0tE7okb0RBjCUlIWF-hnMdMo3J3_GNHlMtiHxOkccBZk2W9EDfi3ctDDgYgnfJ8IpX31pBmE9MacBg3IAGzV-UnXkTIVFebXAR0yBHWcIhA4SW_gLa-vAhGbBupde3FoYdIMKqNBLBDqfvNkSczArXm6Cjk-SuJFk1JKMFohEytlzIc-mOQ4P8EmCb77q-galMjXymfP6tb_1s4P-a3rZk_k-kupHx9SSIg9R7MaDYKVti5ci65R8f-Jbi_N51IXgm4aEjxW4PyUMx-SWksbih1j7Qgq5BA68FZZSaKoa6uw4PL3FfMlRl50Wgz2YrDkuHjp_Cmm3r_AFEO4yuWOX_bTDqhWZ_z9iqdbdHFLtwX2dxv8Tvwv7cQdffZwbEd88vHECCwjwmPWlKZbt2nmUyG1e9ddmd9nQsyqUIUBAKbVtsfP5fb1QjoLXUaIHTyjIE3cQK10hPzkSwyHFY5-KR47uF1wT1E-X5GbCTX_b7U27eSIAuFZmDupIOaWKHLvdRQ_AAUb2qHk4Eo79hSV1taUgVDwBWeKtyRy1Ey7c&state=49f949fd782198911e7df7a22b16dec9&session_state=746b412e-b3eb-4596-b5e7-5e732cbed5ab#

These are the settings I use when the OAUTH config popup appears

I'm running OS v1.18.1
Apache 2.4.2.1 on Ubuntu

KevinTheJedi

Norrcomm

That means you do not have the URL Rewrite module installed for Apache or you don’t have it allowed for the site. So first, make sure the module is installed for Apache. Secondly, check the site's Apache config and ensure AllowOverride All is present.

Cheers.

Norrcomm

KevinTheJedi

Thanks for that. I verified a2enmod is installed and this is the config from my site.

ServerName servicedesk.mydomain.net
DocumentRoot /var/www/osticket

ErrorLog ${APACHE_LOG_DIR}/example.journaldev.com-error.log
CustomLog ${APACHE_LOG_DIR}/example.journaldev.com-access.log combined

<Directory /var/www/servicedesk>
Options -Indexes +FollowSymLinks
AllowOverride All
Require all granted

#<IfModule mod_php8.3>
php_flag display_errors Off
php_flag log_errors On
php_value error_log ${APACHE_LOG_DIR}/example.journaldev.com-php-error.log
#</IfModule>
</Directory>

#<FilesMatch .php$>

SetHandler "proxy:unix:/var/run/php/php-fpm.sock|fcgi://localhost"
#</FilesMatch>

SSLEngine on
SSLCertificateFile /etc/letsencrypt/live/servicedesk.norrcommsolutions.net/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/servicedesk.norrcommsolutions.net/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
#SSLDHParametersFile /etc/letsencrypt/ssl-dhparams.pem

After restarting the oauth process I get the erro but when I noticed that the URL path contains mydomain.com:8843/api/auth.

There is no such directory on my server, should there be a /auth directory?

KevinTheJedi

Norrcomm

No, which is what the rewrite is for. It appears rewrite is not all the way enabled for the site or subdirectories. Did you restart Apache after making changes?

Cheers.