Random field name

mzgela

Hi everyone,
I am using OsTicket 1.18. and I get some weird field name when I log $vars data on create ticket.
I get something like: [a10c9b34e3801c_id], [a10c9b34e3801c_name]
Can I define name of that fields somehow and how can I set value to the same?

KevinTheJedi

mzgela

The field names are randomly hashed on the front end to avoid bots, etc. If you want to set values for fields I would suggest doing it in the backend either before the fields are returned to the fronted or after they are submitted.

You can set the field names via the Variable for each field. However as pointed out above in the frontend they will be randomly hashed.

Cheers.

mzgela

When you said on backend, what do you mean? Some specific class or?

mzgela

Also I am looking where is changing assign staff to ticket and status. I need to get that info and send it to other app but this data is not comming in update function 🙁 ?

KevinTheJedi

mzgela

Backend meaning the PHP code and not in the front end (HTML).

I don’t understand what you mean by the second part.

Cheers.