Hello, I see mailer daemons are getting added as collaborators to tickets despite disabling Accept Email Collaborators from the UI.
please let us know how to stop this mailer daemon from being added as collaborators.
Regards,
Kiran
Mailer Daemons getting added automatically as collaborators
- Best Answerset by ntozier
Add mailer daemon to the system ban list. I think we still thread them through as collaborator as it’s a bounce/failure notice.
Cheers.
- Edited
KevinTheJedi Thanks for the response. Is there a way to Filter/block the addition of some collaborators? other than banning them.