Will shortly be deploying OSTicket, love everything about the functionality but one of the things noted in feedback was the visual appeal of the sidebar and header bar buttons
So I wanted to remove these completely in favour of a much larger "icon" hyperlinked to the relevant pages in the body of the page content.
Just in case anyone else is similarly interested in removing these (may not be correct but seems to work!) see below. This is an update on what people had posted for previous versions of the software:
Remove sidebar:
Edit index.php file located in your osticket root folder and delete line 24 i.e.
<?php include CLIENTINC_DIR.'templates/sidebar.tmpl.php'; ?>
Remove header buttons "Open New Ticket" and "Check Ticket Status" (but leaving "Support Center Home")
Edit class.nav file located in osTicket\include and commented out lines
341 i.e. $navs['new']=array('desc'=>('Open a New Ticket'),'href'=>'open.php','title'=>'');
and
353 i.e. $navs['status']=array('desc'=>('Check Ticket Status'),'href'=>'view.php','title'=>'');
Remember to make a backup of both files in case you ever want to restore the buttons!
