How do you create a custom cue (or other method) that shows a list of open tickets that you are a collaborator on?
Custom Cue for tickets with Collaborator
- Best Answerset by KevinTheJedi
We don’t have criteria for Collaborator / Email Address
or anything so this would not be possible at this time.
Cheers.
So there is no way to see a list of tickets that you are a collaborator on and you just have to open them one at a time to try and figure it out?
You can go to your User profile in the User directory and see all your Tickets there.
Cheers.
There is no way to just see tickets that you are a collaborator on.
You can log in as a User and see ALL tickets you have access to though (as a User and a Collaborator)