Hi Team,
I have setup some custom fields in OsTicket as below:
![](https://forum.osticket.com/assets/files/2024-02-12/1707723209-508732-image.png)
Please find some examples:
![](https://forum.osticket.com/assets/files/2024-02-12/1707723230-159384-image.png)
![](https://forum.osticket.com/assets/files/2024-02-12/1707723265-793235-image.png)
But, while exporting the tickets, these columns names are showing as key id (key, key1, key2). But here we require the value (Key Name)
Please assist how to solve this issue.
![](https://forum.osticket.com/assets/files/2024-02-12/1707723156-204571-image.png)