when i serching any data in ticket portal it took 5 to 6 sec for result, here i am assign to make osTicket response faster. so how can i do that ? i checked in chrome waterfall which shows some request takes more time. and i have one question why some request load the whole html
nitesh
You have mods. Remove the mods completely and retest.
Cheers.
hello , one more thing when i see the waterfall it showing me the whole data , in which i find out favicon.ico which taking average 4 seconds to process i don't know what it is i can't find even in my code and in my os ticket favicon is not visible help me out.
Favicon is in the images/ directory:
my server response is slow in OSTicket , but other projects on same server is faster , so the older version can be a problem ??
my current version is 1.10
Pls guide me..
1.10.x is way old and no longer supported. It’s recommended to upgrade to a supported version that has all the current bug fixes, security patches, and performance improvements.
