Hello,
Since last week, version 1.18.0 and 1.18.1 start to hang with error 500 when creating a ticket. It seems to be some mysql update.
theres no Mysql error log, but PHP show this:
[Thu Dec 07 08:07:21.389529 2023] [proxy_fcgi:error] [pid 728339:tid 140150552557312] [remote 190.11.141.248:40880] AH01071: Got error 'PHP message: PHP Fatal error: Maximum execution timeof 30 seconds exceeded in /var/www/osticket/include/class.schedule.php on line 839', referer: https://tickets.cevt.ar/scp/tickets.php?a=open
[Thu Dec 07 08:08:05.497472 2023] [proxy_fcgi:error] [pid 728340:tid 140150569350912] [remote 190.1.97.252:50057] AH01071: Got error 'PHP message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/osticket/include/class.schedule.php on line 839', referer: https://tickets.cevt.ar/scp/tickets.php
[Thu Dec 07 08:08:29.317661 2023] [proxy_fcgi:error] [pid 728339:tid 140150586136320] [remote 190.1.97.252:50073] AH01071: Got error 'PHP message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/osticket/include/class.format.php on line 658', referer: https://tickets.cevt.ar/scp/tickets.php
[Thu Dec 07 08:08:36.777889 2023] [proxy_fcgi:error] [pid 728339:tid 140150535739136] [remote 190.1.97.252:50073] AH01071: Got error 'PHP message: PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/osticket/include/class.schedule.php on line 803', referer: https://tickets.cevt.ar/scp/tickets.php
[Thu Dec 07 08:08:42.377600 2023] [proxy_fcgi:error] [pid 728339:tid 140150485284608] [remote 190.11.141.248:59646] AH01071: Got error 'PHP message: PHP Fatal error: Maximum execution timeof 30 seconds exceeded in /var/www/osticket/include/class.schedule.php on line 803', referer: https://tickets.cevt.ar/scp/tickets.php?dir=0&sort=1
mysql Ver 8.0.35-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu))
PHP 8.2.13 (cli) (built: Nov 24 2023 08:47:18) (NTS)